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We understand the tremendous challenges the Coronavirus pandemic is causing for people and small businesses across the world. Here at Squarespace Client Support, we're doing everything we tin can to reply your questions and provide assistance to our community.

If you need support during these uncertain times, submit the post-obit form and we'll look into options for you. Please provide specific details regarding your issue or request, such as:

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Squarespace Scheduling and Acuity Scheduling have merged Assist Centers. If you're coming from the Vigil Help Middle, y'all'll find the help y'all need here. All guides well-nigh Squarespace Scheduling also utilize to Acuity; the handful of features that are different are clearly marked.

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Once y'all submit your request, you'll receive an email from our team to verify your account access and confirm that this request wasn't fabricated in error.

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Before you provide your regime issued ID below, did you know that yous tin can submit a asking to delete your business relationship to Squarespace here (without providing your ID)? This form is only for people who take lost admission to: (1) their Squarespace account; or (2) the email address associated with their Squarespace account.

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{ "top::memberareas:billingsignup":"New Release Team (Chat)", "top::memberareas:creatingmemberareas":"New Release Team (Chat)", "tiptop::memberareas:managingmemberareas":"New Release Team (Chat)", "summit::media:video-storage":"New Release Team (Chat)" }

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Uploading and managing files

You can upload, reuse, rename, and delete files from any link editor.

File uploads must be 20 MB or smaller.
Files added elsewhere, like gallery block images or CSS files, aren't stored in the link editor.

Watch a video

Open a link editor

If you aren't certain how to add a link, visit the guide for the blazon of link you desire to add, then render to this guide for details on file direction:

Text links
Navigation links
Image clickthrough URLs
Button blocks
Encompass page actions

Upload a new file

To upload a new file:

In the link editor, click in the URL field.
Click the File tab.
Click Upload File to choose a file from your estimator, or drag a file into the Upload File area.
Later on uploading, click the file in the list. A checkmark appears abreast the chosen file.
Click Save, so click Apply or Save.

Link to an existing file

To link to a file you uploaded previously:

In the link editor, click in the URL field.
Click the File tab.
Search for the file you want to attach to the link. All files uploaded to your site appear above the Upload File area.
Click the file in the listing. A checkmark appears beside the chosen file.
Click Salvage, then click Use or Save.

Edit a file name

To edit the proper noun of a file you uploaded:

In the link editor, click in the URL field.
Click the File tab.
Find the file in the list and hover over it, then click ...
Click Rename.
Enter a new name, then click Relieve.
Click Apply or Salvage.

Delete a file

To delete a file:

In the link editor, click in the URL field.
Click the File tab.
Find the file in the list and hover over information technology, then click ...
Click Delete, then click Delete once again to confirm.
Click Salvage, and so click Utilize or Salvage.

Note: After y'all delete a file from your site, it remains in our content delivery network service provider (CDN) as a static nugget, linked to its URL. To larn more virtually fully deleting files from your site, visit Epitome and file URLs in Squarespace.

Opening files

When visitors click file links, the file opens in their browser. Subsequently choosing a file, switch the Open in New Window toggle on to brand the file open in a new tab. Some file types download automatically rather than opening in the browser, regardless of this setting.

The file name displays on the browser tab, and if they download the file, it saves to their computer using the file proper noun.

Common file types

You lot can upload near types of files to your site. Hither are some common file types you might use:

.zip files - You tin can only add one file to each link. To link to multiple files at once, y'all can nothing the files together and upload the .nil file as long every bit it's nether xx MB.
.pdf files - .pdf form functions won't work on forms uploaded to Squarespace.
.docx files - Visitors can but download .docx files, fifty-fifty if you check Open up in New Window.

File uploads elsewhere

Autonomously from linking to files, you can also add files in other areas of your site. Y'all'll upload these files separately, and they won't appear in the file managing director of the link editor.

Images - Images uploaded to galleries, blocks, banners, or backgrounds display directly on your site rather than equally linked files.
Site logo - Your site logo displays in identify of your site title.
Favicon or browser icon - Favicons display in browser tabs.
Audio - Audio files uploaded to audio blocks play direct on your site. You can use these to ready podcasts.
CSS files - Image and font files uploaded to the custom CSS editor can be used in custom CSS.

Developer asset uploads

If you use the Squarespace Developer Platform, yous can upload and sync all your template files through SFTP or Git connections. To larn more, visit our Developer documentation.

FAQ

Tin can I change the file'due south URL?

No. Our content commitment network (CDN) assigns URLs automatically, and they can't exist changed. To learn more than, visit Image and file URLs in Squarespace.

Can I protect my files from appearing in search engine results?

If you lot upload a file to a password-protected page, search engines can't admission the page or index the file. However, if the page is indexed before setting the password, the file's CDN URL won't be password-protected, and search engines can still index the file, even after setting a page password.

To keep files secure, we recommend removing the file, then re-uploading it subsequently setting a page password.

Can I add passwords to files?

While you tin add together a countersign to a page, information technology isn't possible to password-protect an uploaded file.

Why is my file downloading instead of opening in the browser?

Whether a file opens or downloads may depend on an individual browser's settings. Some files, similar .docx files, may always download, even if Open in New Window is enabled.

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Source: https://support.squarespace.com/hc/en-us/articles/205813928-Uploading-and-managing-files